Midtown Return Center

Returning A Midtown Product?

All market umbrellas, tilt umbrellas, sunshades, pillows, and accessories are eligible for Free Returns* for any reason including color and size choice.

Print a prepaid return

Stick it on the box

Drop it of at any FedEx location

Returning Cantilever Umbrellas, 11-Ft Umbrellas, Pergolas or Bases?

All cantilever umbrellas, pergolas, bases and The Market Supreme™ are only eligible for Free Returns* if the product arrived damaged or broken. We ask that you measure your space before ordering these larger products. Get it touch with us for instructions on how to get a full refund.

Contact Us

Contact Us

Need Help?

We want nothing more than for you to love your Midtown products. But if you’re not “in love”, we make returns as simple as possible.

We Are Here To Help

Chat with us

Our awesome customer service
can answer any of your questions.

Chat now

Try it on for size

With our easy return policy you can try
our umbrella at home for 30 days.

Learn more

Call us now

Our Shade Specialists are here to help you
find the perfect umbrella. Give us a call at

+1 888.868.5455