The fastest way for you to process an exchange is to request a return for your existing order while placing a new order for the product you’d like to get. Should you decide to exchange your Midtown product, you can go our return center and fill out the return form or call us directly at +1-888-888-8888. We will send you a prepaid return label for and help you place a new order for your replacement product. Once we receive your original product, your account will be refunded in full for your initial purchase. You May Also Like How do I start a return or exchange? When can I expect a refund for my return?